The Bookyard Reviews
The Bookyard Customer Reviews (6)
- Most recent
- Oldest
The Bookyard Customer’s Q&A
The Bookyard FAQs
About Thebookyard.com Payment Method?
Payments at Thebookyard.com can be made through various methods to accommodate customers' preferences. The options include UK cheque, PayPal transfer, and UK BACS transfer. For international customers or those without a UK bank account, PayPal is the available method for transactions. This flexibility ensures that customers from different locations can easily make payments for their purchases or services.
Thebookyard.com Return Policy?
The return policy at Thebookyard.com allows for non-faulty items to be returned within 14 days of delivery. For faulty items, returns are accepted anytime during the warranty period specified on the product page at the time of purchase. Refunds are issued for items reported faulty within the DOA period of 14 days, and The Bookyard will either pay for collection or reimburse the return shipping cost. After the DOA period, the warranty is "return to base," meaning the customer is responsible for the return shipping costs. A restocking/re-testing fee applies to parts returned due to customer error, with 15% or £10 for used or recycled parts, and 25% or £10 for new parts. New Apple service spares may incur up to a 50% restocking fee. The shipping policy offers various options, including UPS next working day service for UK orders, with orders placed by 1:30pm shipped the same day. However, The Bookyard is not liable for items lost by postal services without insurance. For non-UK orders, Royal Mail international signed-for delivery is available for items up to 1kg and a net order total of up to £80.
How long has Thebookyard.com been in business?
Thebookyard.com has been in business since 2006, providing a range of services as a recycler and supplier of service parts, tools, and accessories for Apple computers and devices. The company operates as a specialist parts supplier and repair center, offering a comprehensive selection of new and used spare parts, as well as repair services for various Apple products.